AI Assistant · A world first in machine tools
Your AI technical Assistant, trained on your machines,
available 24/7.
Trained on the full range of Fanuc, Siemens, Heidenhain and Mitsubishi CNC controls, then customised by our technicians using your own manuals and diagrams. Your AI Assistant guides your operators step by step through an alarm, a restart or a technical question — nights, weekends and bank holidays included. Every answer links to the exact page of the original document. 2 years' free access with the purchase of a Baofeng machining centre, also available to workshops running other brands, subject to a tailored assessment.
Your workshop without and with the Customer Area
Without the Customer Area
Unknown alarm? Your operator hunts for the paper manual. 45 minutes lost.
Breakdown on a Friday evening? After-sales calls back on Monday. The machine stays down all weekend.
Maintenance history? Scattered across emails, binders and the technician's memory.
New operator? Several weeks before they can work on the machine independently.
With the Customer Area
An answer in 30 seconds. The AI assistant identifies the alarm and guides the fix.
Available 24/7. Nights, weekends, bank holidays. Production no longer stops.
Everything is tracked. Every machine, every intervention, every document. In one place.
Faster upskilling. Documentation + AI = immediate autonomy.
Why our customers trust us
Serious technical AI, not a gimmick
Sourced answers
Every answer cites the page of the original document. When the information is not in the documentation, the assistant says so and directs you to our after-sales service.
Your conversations stay private
Your conversations are visible only to your account and our after-sales team.
Supervised by technicians in France
Our French after-sales team continuously reviews, corrects and enriches the database. The AI does not replace human expertise — it makes it available 24/7.
Multilingual by default
Your Polish, Romanian or Portuguese operators get the answer in their own language. No more language barrier on the shop floor.
All CNC controls
Fanuc, Siemens, Heidenhain, Mitsubishi — trained on all the common CNC controls on the market. Then tailored to your specific machine fleet.
One-click escalation to a human
Complex case? The operator transfers the conversation to our after-sales team directly from the interface, with the full technical context preserved.
From signature to production
Up and running on your fleet in a few weeks, not months
A process supported end to end by our technicians in France. You provide your manuals, we take care of the rest.
Audit of your fleet
Inventory of your machines, CNC controls, manuals and existing diagrams. Identification of priority use cases.
Week 1Indexing your documents
Our technicians digitise and structure your manuals, wiring diagrams and internal procedures in your private AI database.
Weeks 2–3Training your operators
Hands-on session on site or by video call. Your teams learn how to query the AI and escalate to after-sales service when needed.
Week 4Go-live
Your AI Assistant is active 24/7 across your entire fleet. Our French after-sales team continuously enriches the knowledge base with real cases.
From day 30Everything your workshop needs
Every machine delivered is linked to your account. No sign-up, no waiting.
Real-time machine fleet
Serial numbers, commissioning dates, warranty status, full maintenance history. Every machine has its own dedicated record.
No more binders and lost emailsComplete documentation, always up to date
Operator manuals, wiring diagrams, maintenance procedures, spare parts lists. Everything is available online, organised by machine.
Your technicians find the information without picking up the phoneTracked support requests
Create a ticket in 30 seconds. Attach a photo or video. Track progress in real time. The history is kept for each machine.
Every intervention documented. Nothing slips through the cracks.CNC AI Assistant — a world first
Built on the full range of Fanuc, Siemens, Heidenhain and Mitsubishi CNC controls, then customised by our technicians using your own manuals and diagrams. Every answer cites its source (manual, chapter, page). It does not replace your after-sales service — it gives every operator the autonomy not to have to call it. Also available to workshops running other brands, subject to a tailored assessment.
Your operator is back in production in minutes, not daysEvery production hour counts.
We give it back to you.
Today, when an alarm stops a machine, the workshop waits. The operator hunts for the manual, the technician calls back tomorrow, the part waits to be machined. Your CNC AI Assistant breaks this cycle — thanks to our AI trained on your machines and our technicians on hand, just a click away.
Cost of one day of downtime
800–3,000€ / day
An idle CNC machine costs several thousand euros per lost day — labour, delivery delays, penalties.
Typical range for a machining workshopAverage traditional after-sales lead time
5–10working days
The time it takes a technician to travel for a diagnosis that, in most cases, could have been done remotely in minutes.
Average observed on the French machine tool marketSolvable by AI
~70% of cases
Most breakdowns are parameter or procedure issues: they can be resolved in minutes with the right information at the right time.
Estimate based on cases handled by our French after-sales serviceWhy leave a machine idle for several days waiting for a technician, when your operator can restart production in minutes? Your CNC AI Assistant gives you that time back — and our technicians remain available for the cases that truly need them.
Current method vs CNC AI Assistant
The cost of an hour of downtime is not a matter of opinion. Compare what really happens, line by line.
Designed for every demanding machining shop
Mechanical subcontractors, OEMs, precision industries — wherever an hour of spindle time counts.
The questions you ask us
Your objections, answered one by one
Having doubts? You're not alone. Here are the questions our customers ask us before signing.
Can the AI make up information?
How much does the AI Assistant cost?
I don't have a Baofeng machine. Can I still use it?
Will the AI replace my technicians?
Do my documents and diagrams remain confidential?
How long does it take to be up and running?
What if the internet goes down in the shop?
Ready to see your CNC AI Assistant in action?
A demonstration on your real alarms and use cases — Baofeng or other brands. 2 years of access free with the purchase of a Baofeng machining centre.